MCI Feedback Survey
Thanks for taking the time to complete this survey. This information helps our team better understand your day to day impact of using MCI, as well as how we can support further in the future for your agency and others onboarded onto the platform.
Agency Information
Agency Name
*
Name
*
First Name
Last Name
Email
*
example@example.com
How many months have you been actively using the system?
*
Overall satisfaction of service
*
Rows
Very Unhappy
Unhappy
Neutral
Happy
Very Happy
Easy to Use
Fast Interface
Easy to See
Easy to Learn
Well Organized
Saves us Time
MCI Features
Feature Feedback
*
Rows
Very Unhappy
Unhappy
Neutral
Happy
Very Happy
Data Export
Duplicate Management
Snapshots/ Dashboard Reports
Making Reservations
Searching for Neighbors
What feature would you most like to see added to MCI?
*
Favorite Feature - What feature are you most happy with?
*
Biggest Disappointment - What feature are you most disappointed about/what is your biggest complaint?
*
Impact on Distribution - setting aside the first couple distributions where you and your volunteers were getting used to the system, what effect do you think using the MCI system has had on the speed/efficiency of your distributions?
*
Slowed it down
1
2
3
4
Sped it Up
5
1 is Slowed it down, 5 is Sped it Up
Question Feedback
What do you think of questions that are asked by the system?
*
Question Usefulness - Do you think the data collected will be useful to your agency in the future as you apply for grants, etc?
*
Not useful at all
1
2
3
4
Very Useful
5
1 is Not useful at all, 5 is Very Useful
Have you applies to any grants using MCI data? If so, what was the outcome?
What kind of feedback, if any, have you received from Neighbors so far about your switch to the new system?
*
MANNA Project Management Feedback
How would you rate the support that you've received so far from MANNA MCI Team?
*
Rows
Very Unhappy
Unhappy
Neutral
Happy
Very Happy
Communications and Support
MCI Website
Paper Handouts
Demos
Training
Free Equipment – If you have received equipment from MANNA to use with MCI, how would you rate your satisfaction with it so far?
*
Rows
Very Unhappy
Unhappy
Neutral
Happy
Very Happy
Chromebooks
Handheld Tablets
Barcode Scanners
Hotspots (specific to certain grants)
What else would you like us to know about your experience so far with Mountain Community Insights Platform?
*
Submit
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